Online Food Ordering System-Everything You Need To Know

Published by Renuka Gadge
Online Food Ordering System-Everything You Need To Know

Due to covid-19, many business owners decided to take their business online.  Among all the businesses, Food businesses are always going to have a lot of business no matter what time we are living in. Food is the basic necessity of life. No matter what’s going on in the world, there’s one thing that remains constant – people need to eat. These days online food ordering is a lifeline for restaurants. According to survey results from the National Restaurant Association NRA, 60% of all restaurant and foodservice sales were takeout, drive-through, and delivery.

What is the Online Food Ordering System??

The Online food ordering system can be defined as a Convenient way of ordering food without visiting the restaurant.

Online Food Ordering System is operated via the internet. The internet connects the restaurant on one hand and customers on other hand. 

In this system, customers visit the restaurant’s app or websites and go through the menu and select and order their favourite food. 

After that these items will be delivered to the customer at their doorstep. Payments for such Online items can be done through Debit card, Credit Card, Wallets or Cash on delivery.

How Does Online Food Ordering System Work?

The Online Food  Ordering System works in a simple manner.  Here is a step by step process for you to understand it in detail. Let’s get started.

  • Using the mobile app or website, customers can view the menu of your restaurant.
  • Customers will select the food they want to order.
  • Customers will confirm the order and will make the payment online or Cash On Delivery (COD).
  • These orders will be received by the restaurant’s admin panel.
  • The restaurant processes preparation of meals and packaging of the orders.
  • The restaurant contacts the delivery service or their staff delivery staff and informs them about the orders via the driver’s app.
  • The delivery staff delivers the orders to the respective customers.

Benefits of Online Food Ordering System

  • Convenience for Customers

In today’s lifestyle, we always look for ease. In Today’s world convenience is king.  

Customers can order the food online from their favourite restaurant faster, easier and cheaper and can come back again and again. We could guess that, if this is their preference, they will tend to choose restaurants that offer this option. 

  • More Orders 

As an owner of the restaurant, you need to do whatever you can to increase sales.  An online ordering system gives you a platform from which helps you to boost sales. A higher volume of orders means you are earning more money.

Having an Online food ordering system may lead to an increase in revenue.

  • Automation 

Deploying Online Food Ordering System automates your usual ordering processes. This means that without any of the distraction of having to take orders and payment info, your staff can spend more time with customers. You will not only be making your takeout and pickup customers happy, but your Customers in the restaurant will have the benefit of your whole attention. Online food ordering system 

  • No Fees to Pay

Most of the restaurant gets tied up with food delivery services like DoorDash, UberEats etc. These Companies charge commissions on every sale. 70% of diners who order online would prefer to place their order with the restaurant directly, as opposed to through a third-party menu service.

  • Reduce Costly Errors

Ordering errors may affect your business.  It is the biggest cause of loss for restaurants. An online Food ordering system ensures accuracy – or at least, if the orders are incorrect, they are certainly not your fault. 

  • High Conversion Rate

If you have an online Food ordering system, you are reaching a group that is ready to buy and highly suggestible to your offers.

  • Promoting your brand

The online Food ordering system develops a marketing platform and allows you to create some customer loyalty programs like sending marketing/promotional emails or SMS that helps to keep your customers with you.

Arena Softwares provide an online platform to single restaurants, multiple restaurants, as well as a food marketplace for Online Food Ordering System. 

Our Major Highlights are:-

  • Get permanent License- We give all the source code to you, 
  • Customizable- We develop Online Food Ordering Systems that are highly customizable
  • Complete support- Our technical team will provide you with 24*7 technical support.
  • Multiple Languages- Our developers can create the App in the language you want as per your customers’ preferred language.
  • Security- The payment gateway we use is highly flexible and strictly adheres to the PCI-DSS standards.

Contact us for more information

Visit our Website:-


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