Payment Terms

Payment Terms and Conditions 

1. Payment Terms

1.1. The Client agrees to pay Arenasoftwares ("The Company") for the software development services provided in accordance with the agreed-upon pricing structure specified in the project proposal or contract.

1.2. The Company may require an initial deposit, typically [X]% of the total project cost, to be paid by The Client before work commences.

1.3. The Company may issue invoices to The Client based on project milestones or on a periodic basis, as specified in the project proposal or contract.

1.4. The Client shall make all payments within [X] days of the invoice date ("Payment Due Date").

1.5. The Company reserves the right to charge interest on any overdue amounts at the rate of [X]% per month or the maximum rate allowed by law, whichever is lower.

2. Payment Methods

The Client may make payments using any of the following methods:

2.1. Bank Transfer: Payments may be made by electronic bank transfer to the account specified in the invoice.

2.2. Credit Card: The Company accepts payments via major credit cards, including Visa, MasterCard, and American Express. A processing fee may apply for credit card payments.

2.3. PayPal: Payments may be made through PayPal, subject to any applicable fees charged by PayPal.

3. Suspension of Services

3.1. The Company reserves the right to suspend work on a project if The Client fails to make a payment by the Payment Due Date.

3.2. The Company may, at its discretion, require The Client to make full payment of the outstanding balance before resuming work on the project.

4. Refunds and Cancellations

4.1. In the event that The Client wishes to cancel a project, they must notify The Company in writing as soon as possible.

4.2. Refunds for cancellations will be determined on a case-by-case basis, taking into account the work completed, expenses incurred, and any other relevant factors.

4.3. The Company may, at its discretion, offer a partial refund for any unused portion of a project or for work that has not yet commenced.

5. Disputes

5.1. In the event of a dispute regarding an invoice or payment, The Client should contact The Company in writing within 7 days of the invoice date, providing a detailed explanation of the dispute.

5.2. The Company will review the dispute and work with The Client to reach a mutually satisfactory resolution.

By agreeing to these payment terms and conditions, The Client acknowledges their understanding and acceptance of the outlined policies and commits to adhering to them during the course of the software development project.